Here at AVV, the ADS department creates and manages the download processes that pull data from Dealership Management Systems (DMS). Our personnel includes Production Programmers who setup up the initial reports in the DMS, a Quality Assurance staff that monitors the overnight downloads, and a Customer Service staff that aids our customers with the products and data feeds.

Our staff of Production Programmers will dial into your DMS using maintainence telephone lines and set up reports depending on your DMS. We require 6910 (report generator) access for Reynolds and Reynolds systems, and ENG (English Statement) access in an ADP system. If you are interested in our services, but do not have one of these systems please click here to contact us.

Our Quality Assurance staff monitors the downloads that occur overnight. If necessary we redial into a system during the day and pull the data that was not retrieved overnight. If any difficulties occur, our staff will call the dealership's system administrator to attempt to resolve any errors so that the data we pull is accurate and current.

Our Customer Service staff is pleased to help our customers with any questions that they may have. If you are a current customer and looking for help with an ADS product, please click here to e-mail us or call 614-839-7878.